11.6.2 Safe to install
Mobile Office for Genesys Cloud CX effectively enhances the customer journey and communication across an organization by enabling seamless access to contact center tools on mobile devices. This solution empowers a diverse range of personnel—including branch managers, field technicians, remote workers, and store managers—to engage with customer interactions directly from their mobile devices. Importantly, it maintains the capability to manage and monitor these interactions, ensuring that quality of service is not compromised. The result is a more integrated approach to customer engagement that could be beneficial for many organizations.
Overview
Mobile Office for Genesys is a Freeware software in the category Business developed by idealsystems.
The latest version of Mobile Office for Genesys is 11.6.2, released on 12/30/2024. It was initially added to our database on 12/30/2024.
Mobile Office for Genesys runs on the following operating systems: iOS.
Users of Mobile Office for Genesys gave it a rating of 3 out of 5 stars.
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